Cleaning London during the Olympics

Cleaning London during the Olympics

For cleaning to take place in London during the Olympics some useful guidelines are listed below.
Ensure that workplace policies are up-to-date and cover all cleaner’s behaviour that might be affected by the Olympics. These are likely to be policies related to, for example, absence. For some issues, it may be more appropriate to create a short-term policy that specifically deals with the Olympics, e.g. approach to watching the Games during working hours. Communicating policy updates to employees, making employees aware of additional monitoring during the Games and explaining the consequences of not following correct procedure should help to reduce unscheduled absence and unauthorised conduct.

Commence Communication
Employers should not wait to start talking about policy updates, particularly those to do with managing leave and working hours. To help prevent unexpected absenteeism during the Olympics, employers need to communicate to cleaners that they should book annual leave well in advance of the Games, applying your usual authorisation methods, e.g. “first come, first served”.

Plan for Problems with Travel
Cleaners, particularly those based in London, may have difficulty getting to and from work during the Games. Cleaners should be made aware of the need to follow company procedures by notifying their employer about unauthorised absence and transport disruption. Employers may require that employees take reasonable steps to find alternative means of getting to work, but should also consider how they can be more flexible themselves.

Foster Flexibility
Employers should consider whether or not flexible working arrangements during the Olympic Games would be suitable for their business, e.g. varying start and finish times.

Develop a Discipline Plan
Instil in cleaners that, whilst you are willing to be more flexible during the Games, you still expect employees to stick to the rules and anyone found to be taking advantage will be dealt with. Stick to your contractual disciplinary procedure to avoid claims of breach of contract, and always ensure that investigations into alleged misconduct are properly and fairly investigated.

Ensure Equality
It should be highlighted to employees that not everyone will be supporting Great Britain in the Olympics.  Employers should be aware that sporting enthusiasm can sometimes turn into racist or sexist abuse, which must not be tolerated. Employers should make sure it is known that equality and harassment policies apply as much to discussions at work about sport as they do to any other subject.

Cleaning London Tube – strike likely

Cleaning London 2012: Tube cleaners to strike during Games launch

Closed Tube station
Cleaning London: Cleaners on the London Underground and Docklands Light Railway have called a two-day strike to start on the day of the Olympics opening ceremony.

Rail, Maritime and Transport (RMT) members will walk out on Friday in the row over Olympics payments.

The strike will coincide with separate RMT action, where members on the Tube will work to rule over an Olympics pay deal and the use of casual workers.

RMT General Secretary Bob Crow said Tube cleaners were being treated “like dirt” over their demands for the extra workload they are facing during the Olympics to be recognised.

‘Inclusive Olympics'”Even at this late hour there is time for the London cleaning companies, and Mayor Boris Johnson who hires them, to settle this dispute which is about ensuring an inclusive Olympics where everyone shares in the benefits,” he said.

Mr Crow said this action related to an existing dispute over casual working arrangements and problems implementing Olympic payments.

Phil Hufton, asset performance director for London Underground, said the cleaners’ dispute was between the contractors and the staff, adding: “We anticipate very little impact on London Underground services as a result of this industrial action.”

Londonwide Commercial Cleaning Services – Cleaning

Commercial Cleaning Services

Providing award winning commercial cleaning services to UK Businesses


cleaning jobs in Londo

We may be one of the top cleaning companies in the UK, looking after some of the biggest private and public sector names, but we still manage to treat our customers with the same care and attention as when we started nover 25 years ago.

We operate commercial cleaning services London wide in every sector you can think of including commerce, retail, transport, healthcare and food manufacturing. ICS work in every area of business, cleaning office, bank branches and shops ,helping businesses to keep shipshape daily.

Are you in need of commercial cleaning services for your offices? Our customer care experts are just the people to look after you. Or do you run a stand alone building? Well, our managers have been helping people like you for over two decades. With ICS you get an outstanding service at extremely competitive prices – get a free online cleaning quote now or book in your free cleaning site survey here

London’s leading cleaning company

ICS are one of London’s leading cleaning companies.

With over 25 years experience supplying cleaning to all types of customers in and around London we are one of London’s & the UK’s leading cleaning companies.

Clients choose ICS because we offer extremely low costs and a great service. We have many satisfied customers who have been with us for years which is something we are extremely proud of and which we feels speaks about the great service we provide day in day out.

We do the basics well, finding great staff, recruiting experienced supervisors and managers and invest at all levels of the company including award winning customer service to ensure we are the number one cleaning company in London.

If you are looking to change contractors, looking for a price comparison why not try our free online cleaning quote service – or you can book in a free no obligation cleaning site survey online.

You will find our prices extremely attractive, if you want go old school why not give us a ring on 0207 112 8491 and speak to one of friendly and helpful customer care agents.

We now serve many of the leading companies in London, find out why they choose ICS.

Mistakes when disciplining cleaners

Employers make the same mistakes time and time again that could have been avoided by following the required procedure. The procedure is, however, rather complicated and employers must be prompt and consistent in implementing it. It is therefore hardly surprising that employers can be caught out. A number of the common mistakes made in the disciplinary process are set out below.

1. Not establishing the facts of the case
The employer must clearly establish the facts before deciding whether formal action is necessary. The facts must be recorded, e.g. documentary evidence; business rationale; written statements; minutes of informal investigatory meetings or formal consultation meetings.

2. Not spelling out the allegations against the cleaner properly
It must be made clear to the employee exactly what they are being accused of and what the employer’s concerns are. These must be the honest concerns of the employer and should be held consistently throughout the disciplinary process. Disciplinary action can only be imposed in respect of allegations that were alleged during the disciplinary proceedings.

3. Not warning the cleaner of the possible consequences of disciplinary action
The employee must be made well aware of the possible outcomes of any disciplinary action taken against them. This is in order for the employee to understand the gravity of any allegations made against them and for them to be able to defend such allegations fairly and appropriately.

4. Ignoring evidence in favour of the cleaner’s mitigation whilst considering the evidence against it
Even where an employer is convinced that the employee is in the wrong, any explanation or evidence to the contrary should not be disregarded; it should be investigated properly. Employers must ensure that they do not ignore any medical reports and that they do not fail to act on any recommendations made in them. All evidence that the employer intends to rely on should be provided to the employee ahead of any disciplinary hearing to allow adequate time to prepare a defence.

5. Getting the reason for the disciplinary or dismissal wrong
There have been cases where an cleaner who could have been fairly dismissed on the facts, was considered to have been unfairly dismissed because the reason stated for such action was incorrect. It is sometimes unclear whether an employee has been dismissed for capability or conduct; employers may prefer to claim conduct reasons in order to avoid confrontation, even though capability was the issue.

6. Using incorrect procedure
Following on from the point above, it is important to use the correct procedure for the problem in question. There are a number of steps that must be carefully followed in order for a fair and correct procedure to have been in place, depending on the nature of the problem. Conduct issues are not the same as capability issues, and each should be dealt with differently.

7. Having the same person deal with the whole disciplinary process
Where the same person is responsible for conducting the initial investigation, disciplinary hearing and subsequent appeal, the disciplinary process may be deemed unfair or biased towards the employer. Although it may not be possible to conduct the process in any other way for small employers, different people should carry out the process where practicable.

8. Not checking statutory or contractual obligations
Where dismissal will take place, employers must check the contractual or statutory notice period the employee requires and whether it is a requirement/appropriate that the employee works their notice period. Holiday pay due/owed must also be calculated, as well as any further statutory payments, e.g. statutory redundancy pay.

9. Not giving ‘lesser’ warnings where they are appropriate
Only in very serious cases will summary dismissal be justified; it is important that the employer’s decision and the action to be taken are reasonable in the circumstances. It is most likely that a cleaner should receive a series or warnings before a final written warning and dismissal are appropriate.

10. Not seeking advice along the way
The process required for disciplinary action can be quite complicated and it is easy for an employer to be caught out. The specific procedure will vary depending on the reason for dismissal, so employers should always take specialist advice when contemplating disciplinary action to ensure a fair process is followed and that this can be evidenced as necessary.

Office Cleaning done Right

In business, image is a huge part of how you are perceived as a company and how you operate internally. Your office allows your professional image to show through more than anything else. When your clients see a clean office with bright and smiling staff, they know they have come to the right place. The impression you gain from attracting great clients will more than cover the expenses you pay for professional office cleaning services. This is a business investment that definitely pays off.

Give yourself a productivity boost!

You would be amazed at what a clean office can do for productivity. Many studies have demonstrated a significant link between a clean office and employee motivation. When your workplace is clean, you are telling your employees that you value them enough to keep everything shiny and new. In some cases, this can amount to a productivity boost of as much as 30%.

Everybody knows the number one productivity killer, and that is illness. A sparkling clean office doesn’t transmit nearly as many of the micro organisms that make your employees sick. This is especially important in a day and age where the Swine Flu and other epidemics challenge our health and safety.

Hire a professional cleaning team and get the job done right.

It isn’t enough to hire one or two employees to handle your cleaning needs. When you hire office cleaning staff, you become responsible for training, management, insurance, material costs, and much more. Plus, if your new employee gets sick or goes on vacation, you won’t have a backup. Many companies hire their own cleaning staff only to find out that it is more of a burden than they had initially expected.

You need a comprehensive cleaning solution. You need to hire a team of people who can get into every little nook and cranny in your organization. You want people who are more than adequately trained for the position, who can do it efficiently, and who can remove your worst management headaches. All of our professionals are closely supervised and provided with only the highest quality cleaning materials.

When it comes to making a good first impression, anything that seems out of place or messy can have a huge effect on your reputation. There’s no need to lose good clients over something that’s so easy to take care of.

ICS cleaning offers a 100% satisfaction guarantee. We are a family owned and operated business. We want you to be happy every time we clean your place of business. We encourage you to give us a call and schedule a daily or weekly office cleaning. 

Prepare to be impressed.

  • Quality clean every time
  • 100% satisfaction guarantee
  • Local family owned and run business
  • Personal service guaranteed at all times
  • Fully insured
  • Fully trained and security checked staff
  • Full range of services from one off cleans to regular services including daily and weekly scheduled visits

Office Cleaning London

Office Cleaning London – Lowering your costs and improving your cleaning

Despite the tough economic conditions, neigh, maybe because of the tough economic conditions, we here at ICS are plowing ahead and winning new business left, right and centre.

Whoopee for you guys, why should I care?

Well one of the main reasons we are doing so well is because we can dramatically lower our clients cleaning costs and improve their cleaning standards.

Yeah? How?

Well its not rocket science, that’s best left to misuse by quants in the investment banks, what we have done is ruthlessly (and we mean ruthlessly) cut back every overhead and streamline every process so we can reduce our cost base and pass these savings on to our clients. We have also continually reinvested profits back into the company to improve and make it more efficient so we can deliver a great customer service again and again.

We have great staff and amazing customer service people, no hanging on the line, no going straight to answer phone for no-one to ring you back, we have fantastic customer care people who will make sure your call is answered with professionally and promptly so you can get on and deal with more important matters.

Dont take our word for look what another pleased new customer said yesterday

From: “Kayleigh McMullen”
Date: Thu, 28 Jun 2012 11:43:32 +0100
To: Ann McCayna
Subject: RE: hans place, the private clinic

Hi Ana,

Would just like to say what a great job the cleaner did last night.



Kayleigh McMullen

Customer Service Administrator

So if you are looking for office cleaning in London and would like to join our growing band of happy clients, just get in touch or get a free online quote.